Fees: $2500 - $5000 Flies out: Cleveland, Indianapolis
Making a positive, lasting impression with every customer has never been more important than today. Serving customers can be a joy. Whether you want stellar Yelp reviews or viral YouTube videos, it's about consistently delivering an infectious and enviable customer service experience. As founder of Merchandise Concepts, Anne's “Retail Snoops”TM program extensively researches all aspects of customer service. She's gathered priceless knowledge after mystery shopping more than 2,000 stores and businesses over 15 years.