Speaker Patrick  Galvin Advertising and customer service

Chief galvanizer Patrick Galvin has used his marketing expertise to elect politicians, run a county supervisor's political office, raise over $1 million for a non-profit organization, launch a new consumer product nationally, build a sales network in Canada and Latin America, double the sales of an Internet commerce web site specializing in home furnishings in one year, and quadruple sales for a furniture retailer in three years.


  • Advertising/PR
  • Customer Service
  • Marketing


$2500 - $15000

Travels from


Advertising and customer service

As past president of the Oregon Chapter of the National Speakers Association, Patrick is an accomplished professional speaker who has presented to audiences around the world. He also writes regularly about a variety of marketing topics on Twitter and in his Buzz Builder Blog and monthly Buzz Bulletin eNewsletter, as well as for numerous trade and general interest publications.

Patrick received his MBA in international marketing from Thunderbird, The American Graduate School of International Management, and his Bachelor’s degree with honors from the Georgetown University School of Foreign Service. He studied at the Catholic University in Quito, Ecuador and the University of Sao Paulo in Brazil. He speaks fluent Spanish and Portuguese and is studying Mandarin.

Patrick Galvin presents keynotes, breakout sessions, seminars, and webinars.Meeting planners and audiences consistently rank his speeches among the best that they have heard. Call him to discuss your group’s specific needs as well as your time and format requirements. He will gladly mix and match from the below to craft an entertaining and informative presentation.

Galvanizing Business with Word of Mouth Marketing

Most companies have found that traditional advertising is increasingly ineffective since consumers are oversaturated with commercial messages. Yet, it is possible to galvanize your sales through word of marketing techniques such as eNewsletters, referral programs, media relations, blogger outreach, blogging, consumer review websites, and online videos.

Why Pay for Advertising When Influential People Will Promote Your Business for Free?

A handful of companies command the attention of important journalists, bloggers, and users of social media (Facebook, Twitter, etc.) generating free publicity that is much more effective than traditional advertising at a fraction of the cost. Usually, the businesses that tell their stories the best garner the most valuable coverage even if their total revenues are relatively small. Discover how to get influential people buzzing about your company which will boost your credibility, visibility, and sales.

Networking for Fun and Profit

While some professionals generate more than half their sales through their networking activities, others find that such efforts are uncomfortable and unproductive. Yet, there are simple techniques that extroverts or introverts can follow to make face-to-face and online networking such as LinkedIn more effective and enjoyable.

Reaping Rewards from Repeat and Referred Customers

The most profitable businesses are those that get their customers coming back and referring their friends on a consistent basis. However, many companies have no plan in place for doing this. Learn how successful companies from inside and outside your industry engage their customers in the real and virtual worlds to guarantee repeat and referred business.

Beating the Competition with Stellar Customer Service

People have many different buying options when it comes to choosing goods and services. When you provide people with something that leaves a positive, lasting impression, you build relationships that help secure a competitive advantage. Explore how to deliver a stellar level of customer service that gets people coming back and recommending your business to others. Also, if applicable to your industry, you’ll learn how to inspire positive online reviews that drive traffic and sales.

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