Innovation and Creativity Guru. Customer Experience Expert. Employee Engagement Engineer. Certified Speaking Professional Jeff Tobe, M.Ed., was chosen by readers of Convention & Meetings Magazine as one of the top 15 speakers in North America. He is one of the most dynamic speakers in the world, as attested to by clients including PNC Bank, Microsoft, RE/MAX International, Erickson Living, The Dubai Water Authority and Pepsi Cola International. He prides himself on presenting up-to-the-minute, cutting-edge material as it relates to designing the ideal customer EXPERIENCE by getting your people more ENGAGED at what they do every day. Jeff is the author of the wildly popular book Coloring Outside The Lines and ANTICIPATE: Knowing What Customers Need Before They Do! by John Wiley Publishing Over 20 years as a speaker, trainer, and business consultant has given Jeff the experience to apply best practices from leading companies to improve the customer experience across a wide range of industries. Whether you're an accountant, an HR professional, a retailer, or a doctor, you share one marketing imperative: If you truly want to focus on your customer, you must see your business as your customer sees it. Jeff helps employees and employers put on their “customer glasses” to create meaningful change.
Topics:
- Communication
- Creativity
- Innovation
- Motivational
Fee:
$11500 - $14000
Travels from
Philadelphia
Motivational speaker on Creativity and Change
Certified Speaking Professional Jeff Tobe’s credentials are impressive. Insider Magazine recently dubbed him “The Guru of Creatively Thriving from Change.” As one of the most sought after speakers and consultants in Corporate America, Tobe has earned this title through his trademark presentations, “Coloring Outside the Lines.”
Using humor, wit and a contagious energy, Jeff presents more than 100 programs each year and consults with organizations that urgently need to stay ahead of their marketplace. His client list reads like a Who’s Who in Corporate America and Canada and includes IBM International, Nestle USA, ReMax International, Ethicon Pharmaceuticals, Chrysler Diamler, and many others. Jeff Tobe’s background as an award-winning sales and marketing entrepreneur, has made him the leading authority in creativity-in-business. Having owned his own advertising business for over 10 years, Jeff gained his perspective on creativity from both the agency and vendor side. Combine that with his insight into a changing business world and you have a winner!
Jeff Tobe is the Primary Colorer at Coloring Outside the Lines. He is one of only 400 speakers in the world to have earned the designation of Certified Speaking Professional, the highest accreditation of the National Speakers Association. Tobe was also named one of the top 15 speakers in North America for 2003 by readers of Conventions & Meetings Magazine.
Jeff believes in the power of creativity to manage the change that is inevitable with innovation, and to look at what one does from an entirely new perspective. He helps participants not only to cope with transition, but to creatively embrace and thrive from it. He teaches organizations that to grow and increase their bottom line, they must first implement strategies that have a fresh approach.
Jeff Tobe is the author of the best-selling book “Coloring Outside the Lines: Business Thoughts on Creativity, Marketing & Sales” and the CD series “We Think You’re Great…Now Change!” He is also the co-author of the books “The Sales Coach II” and “The Communications Coach II.”
If your organization needs to learn critical career skills for the new workplace AND they want to have fun doing it, then join Jeff Tobe in Coloring Outside the Lines.
Coloring Outside The Lines: Designing and Implementing the IDEAL Customer Experience
In his usual, high energy, humorous style, Jeff shows attendees that customer service is no longer good enough! It doesn’t matter if you are a professional (educator, attorney, physician etc), a management professional or an entrepreneur…we now have to consider the ‘CUSTOMER EXPERIENCE” from the minute they make contact with us until the minute they are done!
NEW Let’s Get Engaged!
Jeff’s newest keynote teaches audiences how to be more engaged at work! Through the “Four Pillars of Engagement”: Curiosity, Trust, Accountability and Communication, anyone can become more engaged. It is not about WANTING to be engaged at work, it’s about “Acting as if…!”
Coloring Outside the Lines™: Innovation and Creative Problem Solving
Creatively changing the way you do business and look at what you do, will open many doors. In cOLOring OuTSidE ThE LiNEs™, Jeff Tobe will unleash your innovative thinking skills and challenge you to step outside of your comfort zone to position what your organization offers more creatively than ever before.
Outside-the-lines Marketing
In this high-energy, fast-paced, marketing Jeff shares how to create a marketing “blueprint” that applies to any sized organization. He takes participants through a 5-step process of re-evaluating their marketing and advertising techniques. Finally, Tobe shares many of his 101 secrets to gain marketing prowess and increase your bottom line.
Creative Teambuilding
Effective teams increase workplace morale and productivity. Teams that are innovative make fewer mistakes, save money and are more efficient. Jeff Tobe explores the creation of interdependence in teams and how the most powerful teams foster self-motivation among their members.
Listening Between the Lines: Effective Communication Skills
“Listening is power in the communication process” according to Jeff Tobe. All world class professionals have perfected their listening skills. Have your people? If not, then Jeff shares nine techniques to more effective listening and communication which will set you apart from your competition.
DiSC™: Who Are You Dealing With Anyway?
Research shows that the most effective professionals are those who know themselves, recognize the demands of a situation and are able to adapt their behavioral strategies to meet those demands. In this session, Jeff Tobe helps participants recognize their own behavioral styles. He shows attendees how they can effectively adapt their behavior to get the results they seek. This is a great program for conflict resolution, selling skills or teambuilding.
- O.L.O.R. Selling: Probing for the “YES” with a 5-Step Approach
Do you ask your clients or prospects the right kinds of questions? What effect do probing questions have on your selling success? C.O.L.O.R. Selling™ is a five-step questioning process developed by Jeff Tobe. After extensive research, Jeff discovered a common link to successful sales calls-the ability to ask properly sequenced questions. THIS WORKSHOP IS NOT FOR BEGINNERS! C.O.L.O.R. Selling will take your sales force to their next plateau.
