A customer service speaker and training guru with a world-wide reputation, Holly Stiel’s cutomer service presentation – including keynotes, workshops and consultation – are enlightening, entertaining, informative and transformative. As a customer service speaker, holly speaks to audience from the heart, and from 17 years of experience “in the trenches” as a hotel concierge -which is one of the most demanding customer service positions there is.
- Customer Service
$5000 - $10000
Customer Service Speaker in Charleston Holly Stiel
Holly Stiel is an inspirational speaker who can set the tone for your event at its opening, re-energize participants mid-way through, or close your event on a high note, with your audience raving about the presentation and inspired to practice what they’ve learned.
By choosing Holly Stiel as your keynote speaker, you will not only earn rave reviews as the event planner, but your company will realize enormous and lasting benefit from Holly’s inspirational keynote address.
Holly delivers a number of keynotes, with the common theme of inspiring attendees to deliver customer service in the style and manner of a world-class hotel concierge. Holly teaches that personal awareness leads to responsibility; and that real service occurs from the inside out. Through cultivating awareness and a desire to serve, people begin to enjoy what they do and will, as a result, do it better. They become emotionally connected to their brand, resulting in a deeper relationship with the customer. The customer, in turn, experiences a genuine exchange with the service provider, resulting in return business, positive word of mouth, and loyalty. The manager is endowed with an empowered employee, a devoted customer and higher revenue. This is the foundation of Holly’s concierge philosophy of service.
Applicable to any business with a customer service component – including, but not limited to the hospitality industry – Holly’s keynotes teach participants to actually think like a concierge and adopt a true “How May I Be Of Service” attitude from the inside out.
Holly receives rave reviews for her keynote speaking engagements and presentations from participants, event planners and employers alike. Her client list reads like a Who’s Who in business and hospitality.
To get a sense of Holly’s keynote speaking style, please click here to view video clips of Holly “in action”.