or almost two decades, Donna has been inspiring audiences and leading teams to roll out the red carpet for their customers. She's the author of two books, including 501 Ways to Roll Out the Red Carpet for Your Customers: Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Leave a Lasting Impression (Career Press, 2015), and The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service (Wiley, 2008). As the Founder and CEO of Red Carpet Learning Systems, Inc., Donna has built a team of experts who help clients increase employee engagement, improve internal communication, get better customer service scores, and earn sales through the customer experience.
- Customer Service
$5000 - $10000
Speaker Donna Cutting
She’s an active member of the National Speakers Association, and a Certified Speaking Professional (CSP); a designation held by less than 10% of professional speakers worldwide.
When not on stage, Donna can be found in her home of Asheville, NC with her husband Jim and their rescue dogs, Moxie and Tonks. She loves hiking, running, enjoying local cuisine, and supporting the local theatre in Western North Carolina.