Barbara has spoken to more than 35,000 people throughout 8 countries and is ranked in the top 1% out of a group of 400 leading trainers in the United States. Barbara Khozam has delivered more than 1100 presentations to audiences of all sizes, sharing great strategies on customer service, leadership, motivation, and communication with difficult customers and co-workers. In 2014 Barbara was the 14th woman in the world to be honored by Toastmasters International with their elite Accredited Speaker designation for “outstanding platform professional speaking” (scored in six categories). Only 66 have earned the award in 126 countries. She is also the recipient of 27 awards for Sales Achievement & Outstanding Trainer Ratings. Her wit, energy, and jaw-dropping insight, reveal practical principles necessary for success in today's cynical marketplace.
- Customer Service
$2500 - $5000
Speaker Barbara Khozam
Barbara will show your audience how to create win-win scenarios in all of their professional relationships and how to create rapport with their clients, propelling their business into a category of one.
Barbara’s highly acclaimed book, How Organizations Deliver BAD Customer Service (and Strategies that Turn it Around) is taking the marketplace by storm and is becoming a staple on the bookshelves of people who excel at creating great customer relationships.
She also co-authored The Power of the Platform, with Jack Canfield, Brian Tracy, and Les Brown; and Executive Etiquette Power which have sold in excess of 25,000 copies worldwide.
Barbara is a former professional beach volleyball player and can still be found spiking balls on a court when she is not lobbing insightful and practical advice to groups like Kaiser, Xerox, Symantec, Verizon, FEMA, the FBI, and hundreds of other multinational corporations, and government agencies.